RMotive Media / Refund & Return Policy

What is refund policy

 
A Return and Refund Policy is a document that explains whether your business allows returns or refunds, details about what items are eligible for returns or refunds, and the steps customers need to take to return an item or request a refund.

Whether you allow returns or refunds or not, if you sell digital products (including apps, games, software, courses, and ebooks) you should have a Return and Refund Policy.

 

Refund Policies

 

If you require any more information or have any questions about our site’s refund policies, please feel free to contact us by email at Info@Rmotivemedia.com.

 

  • Full refund will be made if you secede to cancel our services within 5 days of making the payment.
  • If you choose to terminate our services after the initial 5 days
    then you will be charged an amount equivalent to the working hours put
    into the project. The balance will be credited to the account from which
    you made payment within 45 days of cancellation.
  • Cancellation of any service renewal should be done 10 days prior to the start of next billing cycle.
  • If cancellations are made after the start of the billing cycle then
    an amount equivalent to the working hours put into the project during
    that month will be billable, which the clients will be entitled to pay.
  • If you signed up for our services, but did not make use of them then you are still entitled to pay us.
  • Amount of refund will be credited in the account from which the payment was made within 45 days of service cancellation.

 

SEO Refund Policy

 

RMotive Media will not be liable for refund or guarantee of top search ranking under the following circumstances:

  • In case of effect on SEO ranking due to changes in ranking algorithm, policies or functionality of search engines.
  • Link building, a part of SEO, is carried out based on the
    information you provide us. In case the URLs given by you are incorrect,
    we will not be responsible for any subsequent errors and there will be
    not be any refunds or money back guarantee.
  • RMotive Media will not be responsible for SEO results if the client engages with any other third party SEO services.
  • Number of times and rank of a website appearing on the search list
    varies and thus an immediate change in the search ranking cannot be
    guaranteed.
  • Any adverse effect on ranking due to changes in website content by the client or third party service provider hired by them.

We make no guarantee that our SEO services will show the client’s
website in top ten search rank. However, understand that we work in your
best interest and put in our best effort to provide genuinely
profitable results. Our aim is to make your life simpler and your
business more lucrative.

*RMotive Media reserves the right to change the above refund and cancellation policy at any given point without any prior notice.

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